ImagineIF Libraries

2010 Customer Conduct

To help staff better serve all library customers, the Library Board of Trustees provides standards of acceptable behavior to ensure a positive, welcoming, clean, and safe environment conducive to library use. Behavior becomes unacceptable when it infringes on the rights of others.

Unacceptable behavior includes, but is not limited to:

  • Disturbing library users or staff members with:
    • Harassing or threatening behavior
    • Obscene or abusive language or gestures
    • Unreasonable noise, including loud talking on cell phones
    • Behavior inappropriate to a business setting, such as running, fighting, or throwing objects
  • Disrupting the normal functioning of the Library
  • Inappropriate use of the Library premises or equipment, including vandalism
  • Soliciting of any kind
  • Being intoxicated or incapacitated by drugs or alcohol, or using nicotine products, alcohol, or illegal drugs on the Library premises
  • Interfering with others’ use of the Library
  • Bringing animals inside ImagineIF buildings, with the exception of service animals (as defined by the Americans with Disabilities Act) or animals that are part of Library programs
  • Bringing a knife, gun, or any other weapon into the Library
  • Engaging in any activity in violation of ImagineIF policy, or any federal, state, local, or other applicable law
  • Customers will be asked to adapt their behavior to comply with library policy. If a customer fails to do so, appropriate action will be taken, which may include permanent expulsion from ImagineIF facilities. Illegal activity will be reported to appropriate law enforcement agencies.

Adopted: 08/27/87

Revised: 10/27/94, 03/28/96, 10/03/96, 04/23/98, 03/25/99, 10/28/04, 04/09/08, 01/26/12, 12/05/12, 3/25/15, 12/5/18

Michael Morton, Chair
Library Board of Trustees

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